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How To Handle a Heckler, And Why It’s Good to Have ‘Em Around

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If you’ve been to a live stand-up comedy show and witnessed someone foolish enough to take on the headliner with an onslaught of barbs and caustic bon mots, you probably noticed how the performer didn’t miss a beat in eviscerating the inebriated fool with untouchable, unfathomably witty barbs. 

Almost as if they’ve heard it all before.  Almost as if it had been planned.

The crowd loves it.  The performer loves it. 

The heckler, not so much.  Because they never stood a chance, and the ensuing laughs are completely at their expense.

But when it happens to bloggers, nobody loves it. 

Because your response, tempting as it may be, can’t go anywhere near the acidic agenda of your attacker.  No, you need to take the higher road.

If you don’t, the attacker wins.

Leave the genius beheading to the comic professionals.  For you, the earnest, well-intended blogger, the exact opposite is the desired response.   You need to ask, “what would Ghandi say?” and paraphrase from there.

The only thing you and the headliner have in common in this situation is this: it’s an opportunity for you both to shine. 

You have options when someone attacks you.

One is to ignore it completely.  

But if you do, other readers are left to assume you’ve been legitimately taken down, that you have no worthy defense.  Or worse, no interest in the debate. 

Another option is to strike back with an onslaught of logic and irrefutable defensiveness that paints the attacker for what he/she is: no match for you. 

Even if you do this politely, though, readers will quickly see through this and miss your point.  And you will have missed an opportunity.

The goal isn’t to make the attacker wrong.  The goal is to rise above the tone of the attack and kill them with kindness.  Even if they are wrong.

Because the attacker has just done you a favor.  And you need to seize the moment and make it work for you.

In the world of printed words, nothing is quite as deadly as understated kindness and the coolly polite acknowledgement that what they’re saying is worthy of consideration.  Even if it’s not.

What is worthy in this moment is your ability to stay on top.

Context is everything when this happens.  If the attack waxes personal, that’s a context that can hurt you if you go there, too.  So your first challenge is to shift the context back to the issue at hand rather than the style with which the slings and arrows were thrust at you.

Don’t walk away from the fight.  The trick is to dismantle the intention to pick a fight in favor of engaging the attacker on a different level.  Nothing you can say will piss them off more.

Kill them with kindness. 

Thank them for their contribution to the discussion.  The meaner their intent, the more effective your cleverly turned other cheek will prove to be.

Wondering if this works?  I did, too, at first.  My blog often takes positions on issues of writing fiction that rub conventional wisdom against the grain, and people aren’t shy about telling me so.

Lucky for me I allow my wife to censor these exchanges (she knows me well).  And when I’ve yielded to her more evolved confrontational sensibilities and responded with gratitude for the opportunity to readdress an issue from another perspective – and then, without ever losing the context of cool, completely yet gently dismantling their uninformed take on the subject – I get fan mail.

Readers love a blogger with unshakable confidence in their content and without the slightest need to make an ass out of someone who has already done a fine job of doing so themselves.

So what I do, first and foremost, is thank them.  And it’s genuine.

Because with every attack comes the opportunity to strut your stuff – your professionalism, your empathy, your high-road sensibilities and the complete and total command of your content.

Of course, if the attack is personal you can always go behind the scenes and delete them into oblivion.  But if you do, you just might be missing an opportunity to make this a win-win situation.

A win for you, and a win for the reader, who will come back for more.

As for the whack-job who attacked you, trust me on this: if you don’t engage on their level, they won’t try it again.  Because they’ll know they’ve been bettered.

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Blogging

eCommerce: 3 Simple Ways to Increase Traffic, Sales and Revenue

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For most people blogging is used as a fun and easy way to share their lifestyle or write about their passion. But for some this hobby had become their profession.

Nowadays there are many options to make money with a blog – for example by getting paid for advertising products. Another way is to add your own eCommerce to the blog and sell the products that you are passionate about in your own web store. Creating an online shop can be the first step into your life as a digital nomad or simply being your own boss.

A few years ago, it was necessary to work with a professional developer to integrate an online store to your website. Especially for small manufacturers, this meant a huge investment before they could even start selling their products. Nowadays setting up a web store has become a lot easier and cheaper: Platforms like Shopify can easily be integrated in existing domains and therefore help makers and crafters to start their own eCommerce without professional help. Once you have set up your own Shopify store it is all about increasing the traffic. A bigger reach will eventually lead to a higher number of sales and more revenue.

So, let’s have a look at three simple steps to do so:

1 – Turn your small business into a smart business…

…by adding automation and product management to your website. When launching your business, it might be fine to keep track of the orders in an Excel spreadsheet at first. But since you expect your business to grow it will become one of the most important things to have a management platform in place that allows you to process orders and handle inventory professionally. Therefore, it can be handy to add a production planning and scheduling software as integration to your existing web store. An easy-to-use solution for Shopify-users is the Shopify inventory integration that adds products to your website, manages inventory or tracks shipments.

2 – Make your products sound and look good…

…by adding high-quality images and longer product descriptions to your page. Not only will this make your eCommerce look more professional, but it is also a great way to increase your traffic by reaching a higher rank in the search results. If you are not able to create these yourself, you can outsource writing or graphic design work to freelancers on sites like Fiverr or Upwork.

3 – Don’t stop blogging…

…or get it started if you haven’t done so yet. While it is exciting to start your own business it also takes a lot of time and energy to set everything up. Anyhow, this should not lead to giving up on your blog. Why? Because a growing eCommerce site and an active blog go hand in hand. And remember: The content of your blog should be interesting to your targeted audience and contain at least one thousand words in order to effectively rank in the search results. Here are some examples of the top eCommerce blogs for inspiration.  

…and that is it!

You are now almost ready to start your own eCommerce! In addition to following these three steps, it is always good to keep an eye on your ecommerce competitors. Do not steal their idea but have a look at what is working for them and aim to go beyond that. As long as you focus on your product, the content of your site and a growing search ranking you will successfully manage to increase your traffic, the sales and the revenue of your business.

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Blogging

Should You Answer that Blogging Question Again?

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“Ryan, how do I increase blog traffic?”

 

“Ryan, how do I make money blogging?”

 

If I had a dime for every blogger who asked me each question I’d have quite a few dimes. Toss in all the times I observe bloggers asking each question via Quora and various Facebook Groups and you have as many dimes as grains of sand in the Sahara Desert.

 

I know what you are thinking; should you answer the same question for the 2nd time, 10th time or 100th time? Confusing. One part of you wishes to be generous. Another part of you fears missing an opportunity to help someone who can be a potential client or customer. Another part of you feels annoyed at being asked the question again. Another part of you feels annoyed at embracing and releasing the guilt of ignoring the question.

 

Should you answer these common blogging questions again and again?

 

No.

 

Of course not.

 

Answering the same, common question more than 1 or 2 times is:

 

  • foolish
  • an inefficient use of your time
  • ineffective
  • amateur hour stuff

 

Here’s what I do to:

 

  • answer questions quickly and easily
  • open myself up to more potential blogging business through possible clients and customers
  • be calm, cool, collected and at peace despite being asked the same question many times

 

Are you ready?

 

Write a blog post!

 

Or write and self-publish an eBook.

 

DUH!

 

If someone asks me how to drive more traffic to my blog I send them this link:

 

4 Blog Traffic Driving Fundamentals

 

Or I send ’em a link from any one of my myriad blog traffic driving posts on Blogging From Paradise.

 

If someone asks about specific income streams for making money through their blogs I send them a link to my eBook:

 

15 Ways to Make Money Blogging

 

Or if someone asks how to make money through guest posting I send them this link from my guest post on the blog of the awesome Enstine Muki:

 

How to Write a Guest Post that Grows Your Business

 

What an easy, simple, efficient, effective way to:

 

  • answer a common question many times
  • answer a common question in 1-2 seconds
  • drive traffic to my blog
  • increase my blogging profits
  • help people, and be helped by people through their prospering of me
  • avoid anger
  • avoid annoyance
  • avoid judging people who have no idea how to blog

 

Fools complain about new bloggers asking the same, old questions. Why does a new blogger ask a question? They have no idea how to blog! Duh. Why anger at their ignorance? Why get annoyed that you need to answer the question again? Write a blog post answering the question. Send the blog post to anybody who asks the question. Seize opportunities to help people and to drive traffic and profits to your blog.

 

Email Mistake

 

Do you own Gmail? I do not. Since I do not own Gmail it’d be foolish for me to answer questions via Gmail when I can be answering the same question on my self-hosted blog. I own Blogging From Paradise. I own that online real estate. Answer questions on your owned cyber real estate. Brand you. Grow your business. Increase your traffic. Keep the ball in your court. Have posture.

 

Leverage

 

If I spend 10 minutes answering a question for 1 human I am a fool when I could spend 45 minutes answering the question for 100, or 10,000 or 1,000,000 humans, by writing a helpful blog post answering the question and sending the blog post link to all future folks who ask the question. Plus; when the post goes live, I answer common questions passively, said common questions no doubt in the minds of thousands of bloggers out there.

 

Leverage. Write a blog post. Do not help one person. Help 10,000 people. Save your time and energy. Make more money.

Matthew Loomis at Build Your Own Blog is a smart guy. Peep his home page. He lays out clear, concise steps for building your blog via his sidebar. You just know how many people asked him the common, pressing, basic blogging questions that he skillfully answered through those clear steps.

 

He leveraged his knowledge. He answered common questions BEFORE people asked him common blogging questions. Smart! Help a ton of folks quickly and easily. Drive blog traffic. Increase blogging profits. Lower your bounce rate. Improve the amount of time people spend on your blog.

 

Write a blog post. Send the blog post link to anybody who asks the common blogging question.

 

Think abundantly.

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Blogging

Why Cold Pitching and Bartering Do Not Work in Blogging

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2 words: nobody cares.

I just checked my email. One stranger who came in cold – as strangers always do – emailed me a reply:

“Is that your lowest price?”

I deleted his email. On a day when feeling less compassionate, I junk the email. Label it as spam. Why?

Nobody cares.

I genuinely care about someone who genuinely cares about me. I do not care much about a stranger who tries to barter with me when he ignored the email where I told him my final, fixed, non-negotiable price. Thousands of strangers have tried this approach. Thousands of strangers get ignored.

Nobody cares.

That was one of the bartering emails.

I received a handful of cold pitch emails. Bloggers emailed me as strangers, asking to guest post on my site. 90% did not even bother to address me by name.

2 words: nobody cares. Meaning, I do not care about them. I delete. I ignore. I move on.

I checked my spam folder to delete the emails. I scanned. 3 more pitch emails popped up in spam. The bloggers pitching through these emails pissed off enough bloggers to ensure; all future emails of theirs land in spam. Try building a blogging business from the spam folder. I dare you.

Genuinely, nobody cares.

Analogy

Imagine someone knocking on the door of your home right now. Go ahead. Visualize this scenario.

This person wants to sell you a vacuum cleaner. You shut the door in their face unless you are 1 of 1,000,000 people who would actually buy a vacuum from a stranger at your door. The remaining 999,999 human beings either buy one on Amazon or via their local department store.

Save the 1 person, nobody cares about a stranger who blindly pitches their sales services or who blindly pitches an opportunity at the door of their home. Just like nobody cares about a stranger who blindly pitches them a guest posting opportunity.

Nobody cares.

How to Get People to Care

If you want people to care enough to buy your blogging course or to feature you on their blogs, care about them.

If you want to land on Blogging From Paradise just do these things:

  • spend 3-6 months promoting me on your blog
  • spend 3-6 months promoting me on social media
  • publish 2-3 posts weekly
  • practice writing daily; offline

I begin to care about people who care about me generously and genuinely.

You stand out from the thousands of strangers who I do not care about when you care about me. It is such an easy tactic to build bonds with leading bloggers. Simple, too. Care about me as a human being. Ask for nothing. Expect nothing. Pay your blogging dues. Be generous. Be genuine. Be patient. Be persistent. Guaranteed; you will stand out from the crowd eventually. You have to, because generosity is always repaid in some way, shape or form down the road.

My generous, skilled friends get links on Blogging From Paradise for free.

Strangers need to pay my rate. If a stranger tries to barter my rate after I noted my fixed, non-negotiable, price, I delete the email. I may spam the email. People who do not have enough respect for me to read the entire email belong in spam. Landing in spam is the blogging business kiss of death; you will fail blogging for 1,000 years if your emails wind up in spam. The Blogging Scarlet Letter is S, for Spam.

Just freaking care about bloggers. How hard is that? Stop focusing on yourself and your needs and what you want to GET out of me and do some GIVING. Fool proof, simple, powerful way to build a successful blog. Plus you will have the money to invest in sponsored posts so you need not try to barter like a cheapie. Plus you will receive more and more free links on top blogs.

Doesn’t that sound fun?

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