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Terrible Support From Theme Forest

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Theme ForestTheme Forest is a theme marketplace which sells templates for WordPress, Joomla and standard CSS websites. There are hundreds of templates within the store. The website is owned by Envato, who run several similar graphic stores.

Unlike most other WordPress theme stores, ThemeForest do not actually design the themes themselves. Instead, they take a commission for allowing designers to sell their themes to a large audience. Because of this, there is a great amount of variety in the marketplace. I have personally purchased a few themes from there for projects and I have purchased graphics from some of their sister sites too.

Support

The first theme I bought through Theme Forest was in October. I contacted the developer of the theme because the category links on the sidebar at the top level didn’t work.

I got a reply from the designer saying that out of the hundreds of people who bought the theme, I was only one of 3 people who brought it up and that the other two people didn’t call it ‘a bug’.

I was obviously less than happy about this but in the end I didn’t do anything more about it as the theme was doing the same thing it did in the demo. Unfortunately, you cannot find out problems like this until you install a theme and check the code yourself, so it’s not something you can plan for. However, what I do expect from designers is some sort of professionalism. In the end I simply installed a different theme and moved on.

Last week I purchased my second theme through Theme Forest; the Gallery Pro WordPress Theme by Chris Wallace. It’s a beautiful looking theme and was exactly what I was looking for.

Unfortunately, the plugin which comes with the theme for custom pages cannot be installed as it brings up a fatal error. More importantly, the thumbnail feature used to display images doesn’t work automatically or manually. I contacted Chris right away about this but got no reply so sent another one the next day. Still no reply.

A day later I opened a support ticket at Envato explaining my situation. They replied the next day telling me that they will look into this and asking what version of WordPress I was using. I told them that I was using the latest version of WordPress and awaited their response but none has come as yet.

I have sent another few emails to them over the last 4 days but they have yet to reply to my request for a refund. As it stands just now, this looks to be the second theme I have purchased through Theme Forest which I cannot even use.

I still hope to get a refund but the lack of contact over the last 4 days suggests that it probably won’t come. Although I am disappointed that Chris Wallace (the designer) has not replied to any of my emails, I am more disappointed in Envato as they should be dealing with problems like this in a quick and professional manner.

Marketplace System

As you guys know, I sell WordPress themes myself through both BloggingTips and Blog Themes Club (which is being relaunched soon). However I still actively purchase WordPress theme stores from other sites.

If I am launching a new WordPress powered site, be it a large new project or a small 5 page mini site, I look to get the perfect design for the site. Therefore I am more than happy to shell out a little money. The last theme I purchased was the very useful Headway Theme ($87/$164), a great theme for those who don’t like coding or for those who just want to move things around visually.

I think that the marketplace system is great in many ways as it encourages competition and allows a wide range of designs and ideas to be developed. However, I believe the downside from this kind of system is support. Envato (owners of Theme Forest) clearly rely on their designers to provide support for their own themes.

I have only purchased two themes and have received bad support both times (well, bad support and no support) so perhaps I have been unlucky. Even if most people receive good support, I still think they need to look at their whole system. As it stands, there is no rating system or comment area for themes. This means that users have no idea if the theme does what it is supposed to do, if there are any bugs, or if support is good. There are forums mind you, though there are so many themes for sale that it is unlikely that you will find many threads on the design you are interested in.

Should we blame designers for not providing good support? I don’t actually think that we should. Designers who sell their themes exclusively via Theme Forest get between 40% and 70% of the sales price. Most themes cost between $20 and $30. Assuming 50% a sale and a theme price of $25, they need to sell 80 copies to make $1,000. Which is quite a lot when you think how much they could get by selling designs directly.

If a designer doesn’t want to sell a design exclusively, they only receive a measly 25%. What sort of support can you expect from a designer who makes approximately $6 per sale of a premium design?

Support can be very time consuming. With most WordPress premium theme stores the owners put a lot of time into support because they know that customers will return. They also know that poor support will give them a bad reputation amongst bloggers and web developers.

The Theme Forest marketplace works differently. It’s not really in the best interests of designers to offer great support. Since there is no rating or comment system, future profits from sales of their theme aren’t really affected by offering poor support. It’s better for them to spend their time developing their next theme for the marketplace. That is, for a designer to make money on Theme Forest they need to sell a theme in volume so it’s better to spend more time developing themes than supporting them.

Conclusion

The marketplace system aside, I am disappointed by the support from Theme Forest. They seem to be very uninterested in resolving this issue for me and are not responding to my request for a full refund.

They have no control over what kind of support their designers offer customers. Therefore it is up to them to make sure they offer customers great customer support when something does go wrong.

There are hundreds of great themes at Theme Forest. I am not going to discourage any of you from purchasing a theme from there as there are some great themes in the marketplace. What I do strongly advise is that you are aware of how the whole system works.

Be aware that if you have any problems using the theme or if the theme has a major bug or doesn’t do what it’s supposed to do; you may be on your own.

UPDATE – 4 hours later

Phaethon rightly pointed out that there is a comment area for each theme. The comment link is at the bottom of the page. I have never noticed this before as I was looking for the comment area directly underneath the theme info area (i.e. like traditional blogs have).

I still believe that what I have said about there not being a major incentive for designers to give support. The gallery pro theme which I have had problems with has had a lot of complaints from people about the same thing. Also, it doesn’t change the fact that Envato nor the original designer are not returning my emails.

UPDATE – 11th January 2010

Theme Forest have now made amends 🙂

Kevin Muldoon is a professional blogger with a love of travel. He writes regularly about topics such as WordPress, Blogging, Productivity and Social Media on his personal blog and provides support to bloggers at Rise Forums. He can also be found on Twitter @KevinMuldoon and .

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ONE by TemplateMonster – Ultimate Subscription Service to Fulfil Any Web Design Task

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ONE by TemplateMonster is the one and only subscription service that provides web designers and developers with the ultimate selection of high-quality digital products and services they can use to streamline their workflow. Every professional webmaster knows the true value of quality web design items in their work. Having a collection of the right tools and web design elements in a toolbox, one can focus on the creation of impressive and competitive digital works without having to worry about extra designs, extensions or graphics that are needed to complete your projects.

As a rule, all quality web design items are pricey. So, it may cost you or your client a pretty penny to launch a stunning digital work from scratch. However, thanks to services like ONE by TemplateMonster, provide you with unlimited access to a series of quality web design tools that you can use for your own digital works without any restrictions.

ONE is the ultimate subscription service delivered by the giant digital marketplace for $19 per month. As soon as you subscribe to the service, you are provided with the unlimited access to the ever-growing collection of 8500+ best-selling digital products including premium-quality web themes, plugins, and graphics, all of which are accompanied with expert 24/7 support. Apart from its best price in the market, there are plenty of other reasons to subscribe to the service. Let’s review them in more details.

What’s ONE?

ONE is a real time-saver for everyone working with web designs. This is a handy subscription service that provides you with unlimited access to a range of high-quality digital products from TemplateMonster digital marketplace.

Subscribing to the ONE, web designers and developers can get literally everything they need to streamline their workflow and create sites that will make every client leave fully satisfied.

All digital items from the subscription are intended to be handled by the users of different skills levels on their own. For example, most of the premium WordPress themes that are added to the subscription are enhanced with the drag-and-drop functionality that allows you to achieve the desired look and feel of your site’s layout as you simply work in the intuitive visual mode.

With the ONE, webmasters also get a bunch of plugins and high-quality graphics suited to be used for a number of purposes.

ONE Toolbox

The giant marketplace took special care to include only the best items into their subscription. You will see it by yourself when you browse the gallery of items that the ONE delivers. All items from the subscription service have proven to be in great demand among TemplateMonster customers due to their high quality and the value they deliver to both expert and beginner webmasters.

The best-selling digital items from the subscription service cover more than 25 different product type. This makes it hard not to find the ideal solution for any type of online project that you need to create. No matter if that’s a corporate site, a business startup project, online portfolio or a personal blog that you would like to bring to the web. ONE delivers all the designs and tools that you may need in a single subscription.

Subscribing to the ONE, you are provided with unlimited access to the collection of 8,500+ digital products for different purposes and topic-specific online projects. If you browse the gallery, then you will come across the best-selling themes compatible with the latest versions of popular content management systems and eCommerce platforms. If you follow the latest industry news, then you should know about such popular themes as Monstroid2 WordPress theme, Woostroid2 WooCommerce theme, Eveprest PrestaShop theme, and StoreFlex OpenCart theme.

By now, there are 4,000+ best-selling themes being included in the subscription, with more than 1,000 of them being high-quality WordPress items. While using the subscription, you can get unlimited downloads of landing page themes, ready-to-go eCommerce solutions, online portfolio web projects, stunning blogging themes, multi-purpose web designs, and so much more.

One of those best-selling web themes is their include extended developer license, which allows you to download and install such themes for an unlimited number of times.

Alongside with a wide choice of best-selling themes, the ONE subscription includes a number of premium-quality Jet Family plugins for Elementor page builder, as well as high-quality graphics to spice up the visual presentation of your web projects. A website creator needs to have an all-inclusive pack of illustrations, icons, animated banners, and fonts always at his disposal. Using ONE, you can access it all and even more for an unlimited number of times.

As it’s been announced by the team standing behind the ONE subscription service, the collection of best-selling themes, plugins, and graphics will be expanded with 100 more items every month.

All digital items from the subscription service are ready to be managed even by beginner webmasters taking their first steps in the web design and development field. Whenever you need any kind f assistance on how to work with the chosen digital item, you can always rely on the professional assistance of the 24/7 support team that will help you solve any sort of issues.

Why Choose ONE by TemplateMonster

With all that being mentioned, let’s make a clear statement about the top reasons to use the ONE subscription service by TemplateMonster.

  • With the ONE subscription, you can download all best-selling digital products from the marketplace without any limitations or restrictions.

  • Whenever you need any kind of extra assistance of additional services like template installation, website customization, security or the speed tweaks, and even complete website creation, you can order it from from the ONE team for an extra cost. TemplateMonster has experts engaged in all aspects of website creation. They will gladly help you make your digital works more efficient.

  • Additionally, you can always rely on 24/7 expert technical support. A team of skilled customer care professionals is always ready to solve any sort of issues in a phone talk or via live chat.

Pricing

As it’s been already mentioned, the service will cost you $19 per month, which means that you will get $229 nilled yearly. As soon as you purchase the subscription, you can go ahead and start downloading themes, plugins, and graphics without any restrictions. When your subscription expires, you can pay $229 once again to continue using all advantages of the ONE by TemplateMonster.

Final Words

ONE by TemplateMonster is a must-have subscription service for everyone working in the web design and web development field. It delivers the ultimate toolbox of 8,500+ best-selling digital items that have proven to be in the biggest demand in the TemplateMonster digital marketplace.

The subscription service delivers an ever-growing collection of best-selling web themes for all types of CMS and eCommerce platforms. You can also work with a number premium-quality Jet Family plugins for Elementor page builder. The latter will be especially appreciated by the avid WordPress fans. Additionally, the subscription service includes a constantly growing collection of the high-quality graphics that you may feel free to personalize and use on your own website.

All items that are added to the subscription service can be downloaded for an unlimited number of times. Additionally, the gallery expands with 100 new core items every month. Whatever kind of assistance you may need in order to streamline your workflow, you can always rely on the professional help of customer support team 24/7.

Paying $229 per year, you get an impressive toolbox of digital items that would cost you thousands of dollars when purchased separately. If you think that ONE by TemplateMonster is exactly what you need to bring your creative digital projects to live, then don’t miss your chance to subscribe and get unlimited access to more than 8,500 high-quality best-selling digital items from the marketplace.

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Achieving High Standards: 10 WordPress Education Themes to Get a Smart Website

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Everybody understands that knowledge is power. There are always even more questions to be discovered. One of them really concerns thousands of people. What is the quickest way to launch a highly-professional website without applying lots of efforts? When you possess one of the best education WordPress themes, you do not need to have extensive coding skills. There is no need to hire a specialist from a popular web-design agency and pay him or her a heap of money. You can easily make others start taking your educational services seriously by means of the online-project created on the base of the ready-made solution.

We have chosen the most impressive WordPress business templates that include a bunch of instruments and elements. Each of them is capable of helping you provide your target audience with enjoyable and efficient user-experience. Are you ready to create a decent online-presence here and now? In this case, let us present 10 splendid themes that really worth your attention…

Educat – WordPress Theme

Educat - Education WordPress Theme
Details |  Demo
In order to create an informative and engaging education website, you need something like this impressive template. You can easily accomplish such a difficult objective by means of this aesthetically-pleasing ready-made solution. It has 71+ variants of the homepage, custom slider, galleries, and multiple color variations. In addition to this, you have a chance to choose between full-width and boxed theme layouts.

Teddy Academy – WordPress Theme

Teddy Academy - Primary School Elementor WordPress Theme
Details |  Demo
You can promote your primary school on the Internet using this marvelous ready-made template. If you have a busy schedule and cannot afford to start your online-project from scratch, you definitely need to opt for this template. Thanks to a wonderful Elementor Page Builder, it is absolutely possible to build your website without having web-development knowledge. It also has a fully-responsive design which means that your visitors can catch up on reading being on the move.

Rainbow Colleges – WordPress Theme

Rainbow Colleges - E-Course WordPress Theme
Details |  Demo
Make sure to check this vibrant theme if you want to experience a highly-intuitive process of website-building. By means of this expressive solution, you can build every single type of website dedicated to learning. You will be provided with an excellent WooCommerce integration – in other words, you can easily start selling different educational materials and sources directly on the website. Its design comes in wide and boxed versions and five predefined color schemes.

Edukid – WordPress Theme

Edukid - Kindergarten & School Education WordPress Theme
Details |  Demo
Edukid is a stunning template that can assist you in building your school or university website in the easiest manner ever. The creators of this first-class solution took care of the technical aspect which means that you can enjoy playing around with multiple elements without any coding skills. You will get an excellent learning management system plugin that will provide you with various benefits. There are also infinite courses, events calendar, compare and wishlist features, social media settings, and eye-catching hovers.

Cedar High – WordPress Theme

Cedar High - University WordPress Theme
Details |  Demo
If you specialize in education and want to share some important details about high school education, you certainly need to choose this remarkable template. You can enrich your website functionality with online-booking appointment system with the help of the dedicated plugin. Furthermore, each visitor will be happy to browse an attractive online-project that has a fully-responsive design adaptable to all screens and devices. Whatever you would like to craft, you are free to customize your future website in a way your soul wants thanks to a great Elementor Page Builder, four blog layouts, and multiple header variations.

Softtech – WordPress Theme

Softtech - IT Education Multipurpose Creative Elementor WordPress Theme
Details |  Demo
You should consider choosing this amazing theme if you decide to build an online-presentation of your university, kindergarten, and online-courses. From different pre-made pages to Cherry Plugins – you are going to get all the necessary tools to make your website better. Feel free to modify your design using a multi-functional Elementor Page Builder. There are also different social options that allow getting a reliable and reputable website.

SkIllum – WordPress Theme

SkIllum - Online Courses Elementor WordPress Theme
Details |  Demo
This bright and impressive template will assure people of developing their mind and skills on your courses. You can present all the essential details about your courses, including upcoming events and teachers. You are not required to write even a single line code. For the reason that it is possible to build your content, make it look dynamic, and express your innovative approach using a great Elementor Page Builder. Moreover, you do not need to waste your time searching for some relevant images – they are already waiting for you in the package.

Educor – WordPress Theme

Educor - Education Courses Elementor WordPress Theme
Details |  Demo
Educor is a well-favored template that can be used for numerous educational purposes. This means that all educational academies and specialized learning centers can be promoted by means of this superb solution. It has everything you need to craft an engaging online-project and impress your audience. In general, you are free to take advantage of the excellent contact form, various pre-designed pages (that allow showcasing your program, concept, and prices), bonus images, and useful plugins.

Cleveries – WordPress Theme

Cleveries - Education Kids Elementor WordPress Theme
Details |  Demo
You can promote your educational services without breaking a sweat using this modern and trustworthy theme. It is possible to boost your business thanks to a wide range of pre-made pages that allow describing your classes, events, activities, and teachers. Its mobile-first design will turn out your online-project into a perfect digital piece for both small and big screens. There is also a great commenting system that allows sharing thoughts on your institution.

Education Pro – WordPress Theme

Education Pro | LMS & Education WordPress Theme
Details |  Demo
There is no need to invest loads of time and energy if you have such a wonderful template as this one. Its design can be called the right balance between aesthetics and content. You can easily create attention-grabbing galleries and filterable portfolio layouts that will capture even more attention. Each visitor will be ready to get in touch with your team thanks to a great contact form.

From now on, you know how it is possible to create an original educational website in the quickest way. In our opinion, each of these incredible templates is capable of making your audience grow bigger and bigger every single day. For this reason, do not be afraid to make your choice and start building your online-project right now. Thanks for reading!

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How to Set up a Profitable Digital Business with 10 WordPress Themes Packed with Elementor

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  1. Introduction
  2. Elementor-Packed Website Templates for Business
  3. Bottoms up

“Elementary”, said Sherlock Holmes to Watson. “Elementor”, said a pro webmaster to a newbie. If you’re looking for a simple, intuitive, and well-documented way to build a website, opt for Elementor themes. The layouts stuffed with the page builder – Elementor serve as the easiest solution for a website owner of any coding skills. Besides, most programmers would recommend this extra helpful plugin even after having experimented with a number of similar ones. Let’s take a closer look what benefits it has over other builders.

Undeniable Benefits of Elementor Page Builder

First of all, Elementor is a WordPress-compatible plugin intended to help website builders create new pages by drag-and-dropping elements with ease. It features:

  • an intuitive and original interface allowing a website owner to craft pages, insert posts, etc.
  • extra easy managing system that doesn’t require any specific skills and knowledge;
  • the ability to create any page layout or content structure;
  • a rich library of pre-designed page layouts which can be imported and configured with ease;
  • the ability to tweak and adjust your web pages. Moreover, you have the live preview option allowing you to see what your page currently looks like;
  • a collection of diverse content widgets that can be drag-and-dropped anywhere on the page.

Elementor-Packed Website Templates for Business

Those who don’t want to create web pages from scratch can use one of tons amazing templates with Elementor builder. For example, TemplateMonster marketplace offers a bulk of affordable, professional, and thoughtful templates for all occasions and suitable for various business niches.

Impuls – Minimal Design with Maximum Possibilities

Impuls - Minimal Creative Business Elementor WordPress Theme

Details | Demo

Simplicity is one of the factors leading to success. Modern people appreciate easy-accessible online services with an intuitive interface and handy navigation. Impuls provides a similar approach in the website developing process. This Elementor-packed template features minimalistic design dedicated to various business niches. Thus, you won’t have difficulty crafting a corporate site of any complexity. If you don’t find a proper page for your service in the Elementor library, you will be always able to create a new one without effort. Even more, a rich collection of widgets incorporated in the page builder allows to enhance your site to the full and make it visually more appealing.

Imperion – a Chance to Build Your Own Online Empire

Business Marketing WordPress Theme

Details | Demo

For today’s entrepreneurs, the sky is the limit – at least for those who want to run a truly noticeable business website but have no corresponding skills. Imperion is an effective, easy and fast way to make your corporate website come true as soon as possible. You pay only $75 but therefore you get unlimited possibilities to build a unique site. Elementor page builder incorporated will help you create attentive-grabbing layouts with multiple visual tricks and user-friendly options. In addition to impressive animations and headline effects, the template includes WooCommerce support enabling a website owner to run a full-fledged e-store.

BeClinic – a Win-Win Solution for any Medical Website

BeClinic - Multipurpose Medical

Details | Demo

It’s comfortable, time-saving, and efficient to have a multipurpose template instead of one dedicated to a specific niche. BeClinic proves this statement 100%. There are many demos on different medical themes and a pack of outstanding plugins aimed to enrich your site functionality. The template has a well-thought structure, so much so you won’t have difficulty creating a medical portal, medicine store, online multipurpose clinic, and not only. Using multiple pre-built pages out of the box gives a great chance to establish a website in a matter of several hours. However, if you have not found the page or layout you need, you can easily create it by yourself with drag-n-drop Elementor builder.

Legalor – Building a Reputable Lawyer Website

Legalor - Lawyer Elementor WordPress Theme

Details | Demo

It’s hard to gain reputation and respect especially on the web. For the reason, you need to set up a user-friendly digital service with a trustworthy interface and work out main principles of its functioning: menu, navigation, publication frequency, etc. With Legalor, you have an all-in-one solution since the theme has a number of tools and options to organize your online business with ease. Thanks to a fully responsive layout, your lawyer website will flow smoothly on any mobile device and tablet. It means that more users will be able to reach out to your service on the web. The more clients your site has, the more income you can await.

DecoDepot – Let Each Detail Be in Place

Furniture WordPress Theme

Details | Demo

For any furniture-based project, DecoDeport will serve an impressively looking and smoothly functioning online platform. It’s hard to imagine such a business without an eye-catching digital presentation since the main focus is on attractive images and well-thought sketches. This WordPress template includes all the helpful tools and options needed to underline the uniqueness of your furniture solutions. The layout is stuffed with amazing Parallax animation, impressive visual effects, and alluring widgets like sliders, galleries, etc.

Dividenz – Innovative Solutions for Business

Dividenz - Investment Company Elementor WordPress Theme

Details | Demo

Does your investment-dedicated business need a solid online presence to flourish on the web? Nowadays, any business has to be effectively presented online. Otherwise, it is doomed to failure. Dividenz can modernize your existing investment website or become a brilliant platform for building a new one. The template has a mobile-compatible design, so your website will be accessible for a considerably wider audience. Elementor page builder coming within this layout is stuffed with the comprehensive pack of widgets including helpful maps, impressive sliders, outstanding galleries, handy columns, and many more. Besides, there are tons of setting options (color palette, typography elements, etc.) that can be altered up to your preferences.

Logicon – Smartly-Structured Template for Logistic Companies

Logicon - Transportation Services Responsive Elementor WordPress Theme

Details | Demo

Logicon is among the best WP themes packed with Elementor that can make your transportation business shine up on the web. It comes with a stylish, up-to-date overall appearance, user-friendly homepage, and incredibly handy header/footer variants. There are also basic business web pages like About/ Service/ Contact and a set of custom widgets for all the possible needs. The theme is stuffed with additional modules coming within the JetElements addon.

AlpenHouse – Thoughtful WordPress Theme for Vacation Rental Agency

AlpenHouse - Vacation Rental WordPress Theme

Details | Demo

AlpenHouse is a great chance to unleash your business potential and nurture your creativity. It doesn’t matter what programming skills you have since the theme doesn’t require any of them. It features extra flexible interface with a drag-n-drop page builder – Elementor. The template is jam-packed with multiple widgets allowing you to enrich your website look and improve functionality. Moreover, AlpenHouse boasts 14 languages support providing you with the ability to spread your rental business throughout the world.

European Cuisine WordPress Theme

European Cuisine WordPress Theme

Details | Demo

Here is one of modern, sleek yet professional WordPress themes with a well-thought design. Alongside a stylish yet minimalistic appearance, the theme comes with alluring page layouts equipped with helpful website customization options. It is easy to use the theme because it contains a number of fully editable components. You can alter colors, fonts, shapes with a click or even edit charts and images with a drag-n-drop functionality.

Primo – Premium Simplicity for Luxury Business

Primo - Hotel Elementor WordPress Theme

Details | Demo

Need WordPress theme with Elementor designed in line with the latest web trends? Take a closer look at Primo with a set of pre-made web pages, fully responsive layouts, several footer/header styles, and 4 blog styles. All the graphics can be easily edited in accordance with a website owner’s preferences. Thanks to incredibly intuitive interface, you will run a feature-rich website in no time.

Bottoms up

You’ve just looked through the top-notch business Elementor templates designed especially for WordPress. All of them can be used for multiple purposes, whether you want to set up a corporate website, a full-fledged digital store, or anything else. Besides visual attractiveness, all these themes come with incredibly handy page constructor – Elementor which gives limitless possibilities to create a dream website in a matter of several hours.

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