See how top brands use user-generated content to build trust, boost engagement, and grow community.
In today's digital landscape, user-generated content (UGC) has become a cornerstone of effective marketing strategies.
By leveraging authentic content created by consumers, brands can foster trust, enhance engagement, and build vibrant communities.
However, many brands struggle to effectively harness UGC, missing opportunities to connect with their audience on a deeper level.
The solution lies in understanding and implementing successful UGC campaigns that resonate with your target market.
Coca-Cola replaced its iconic logo with popular names on bottles, encouraging consumers to find bottles with their names and share photos on social media.
This campaign tapped into the human desire for personalization and social connection, leading to widespread sharing and increased brand visibility.
Apple invited users to share photos taken with their iPhones using the hashtag #ShotOniPhone, showcasing the camera's capabilities.
By highlighting user creativity, Apple built a community of enthusiasts and demonstrated product quality through real-life examples.
Starbucks invited customers to doodle on their white cups and share photos on social media, with the winning design featured on a limited-edition cup.
This contest engaged customers directly in the product development process, fostering a sense of ownership and loyalty.
GoPro features user-submitted videos daily, showcasing diverse ways to use their cameras.
Highlighting user experiences demonstrates product versatility and builds a community of passionate users.
L'Oréal encouraged women to share what they believe is worth saying, moving beyond beauty to meaningful conversations.
Aligning brand messaging with social issues can create deeper connections and encourage user participation.
Airbnb shares stories and photos from hosts and guests, highlighting unique experiences.
Real-life stories build trust and provide relatable content for potential customers.
Doritos invited fans to create their own Super Bowl commercials, with the winning ad aired during the game.
This demonstrated first-hand that empowering users to create brand content can lead to innovative ideas and increased engagement.
National Geographic encouraged followers to share travel photos with the hashtag #WanderlustContest for a chance to be featured.
This was a creative way to demonstrate that combining UGC campaigns with brand identity can attract relevant and high-quality content.
Calvin Klein invited users to share photos wearing their products with the hashtag #MyCalvins, which showed that blending influencer marketing with UGC can amplify reach and authenticity.
Adobe features artists who use their software, sharing their stories and creations - an interesting way to provide social proof for their brand.
Additionally, we can learn that highlighting user success stories demonstrates product versatility and inspires others.
Netflix shares fan-created art related to their show "Stranger Things" on social media. This fostered a loyal and active fan base by acknowledging and sharing fan art.
ASOS encourages customers to share photos wearing their products with the hashtag #AsSeenOnMe. This approach bridges user content and e-commerce, creating a seamless shopping experience.
Warby Parker shares customer-submitted photos and reviews of their glasses on social media. Authentic testimonials can help potential customers visualize themselves using the product.
GoDaddy invited small businesses to share their survival stories during challenging times.
This was a master class in UGC, as this was a highly relatable campaign centered around resilience and collaboration strengthens community ties.
Spotify provides users with personalized yearly music summaries that they can share on social media - which many of my friends share repeatedly.
I learned that personalization encourages users to engage with and promote a brand, which clearly works well based on my own experience using the platform.
LEGO invites fans to submit new product ideas, with the chance to see them turned into official LEGO sets.
I really like this campaign because it helped me understand that crowdsourcing ideas empowers customers and enhances brand loyalty.
Glossier shares photos and testimonials from customers using their beauty products. These campaigns feature relatable, authentic voices which make the brand feel more approachable and inclusive.
Nike invited athletes and fitness enthusiasts to share their workout stories and progress using the hashtag #YouCanDoIt.
While this UGC centered around achievements, it is relatable because it resonates emotionally and aligns with Nike's "Just Do It" ethos.
Red Bull encourages adventurers to share videos and photos of extreme sports or outdoor escapades.
While many submissons were nowhere near the professional-level stunts that the marketing team has become known for globally, aligning content with brand identity did show that authentic engagement with the right audience is possible with a little encouragement.
IKEA invites customers to showcase how they use its products in their homes by sharing photos tagged with #IKEAatMine.
It is clear that real-life examples help other customers visualize how products could fit into their own spaces - a powerful subtle marketing concept that keeps people in the "curious" buying stage.
Set a Clear Goal
Define what you want to achieve—brand awareness, engagement, or conversions—and tailor your campaign accordingly.
Choose the Right Platform
Focus on platforms where your audience is most active. Instagram and TikTok are ideal for visual content, while Twitter and LinkedIn work well for discussions.
Make It Easy to Participate
Provide clear instructions, simple hashtags, or templates to encourage participation.
Offer Incentives
Contests, features, or discounts can motivate users to contribute high-quality content.
Engage with Contributors
Like, comment on, and share user posts to show appreciation and build stronger relationships.
Repurpose Content
Use UGC in ads, on your website, or in email campaigns to maximize its impact.
By understanding and leveraging the strategies behind these examples, you can build a UGC campaign that resonates with your audience and drives tangible results.